About Dakshin Gujarat Vij Company Limited (DGVCL) Electricity Board
Dakshin Gujarat Vij Company Limited (DGVCL) is one of the four electricity distribution companies in the state of Gujarat, India. It was incorporated on 15 September 2003 by the Gujarat Electricity Board (GEB), which was restructured into several distribution companies following the Electricity Act of 2003.
DGVCL is responsible for electricity distribution in the southern part of Gujarat, covering the districts of Surat, Bharuch, Narmada, Tapi, Dangs, Navsari, and Valsad. The company operates a vast network of over 85,000 km of power lines and serves over 23 lakh customers.
Is Dakshin Gujarat Vij Company (DGVCL) Government-Owned or Privately Owned?
Dakshin Gujarat Vij Company Limited (DGVCL) is a government-owned company.
Dakshin Gujarat Vij Company Limited Interesting Facts (DGVCL)
- A wide region is served by DGVCL: The firm is in charge of distributing energy throughout Gujarat's southern districts, including Surat, Bharuch, Narmada, Tapi, Dangs, Navsari, and Valsad. There are more than 35,000 square kilometres in this region.
- Several clients are served by DGVCL: Almost 23 lakh customers, including homes, companies, and industries, are served by the corporation.
- DGVCL has implemented a number of avant-garde projects, including: The organisation has put into place a number of initiatives to raise the calibre of its offerings and lower energy usage, including the installation of smart metres, the adoption of new technology, and the implementation of energy-saving programmes.
Step-By-Step Guide To View/Pay DGVCL Bill Online With Freecharge
- Open the Freecharge website on your desktop or mobile device, download the Freecharge app, and log in to your account.
- Under the "Electricity" tab, click.
- Make DGVCL your provider of electricity.
- After entering your consumer number, select "Next."
- The information of your DGVCL bill, including the due date and balance, will be visible on the screen.
- Choose your preferred payment option by clicking "Pay Now," such as a debit card, credit card, net banking, or UPI.
- Enter the payment information, including the required payment amount and method.
- Check the payment information, then press "Pay Now" to finish the transaction.
- You will get a confirmation message with the payment information once the money has been finalised.
What is DGVCL Bill Payment Cycle?
DGVCL bill payment cycle is generally every month.
What are the DGVCL Bill charges per unit?
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Up to 50 units |
₹3.50 per unit |
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51 to 150 units |
₹4.50 per unit |
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151 to 300 units |
₹6.00 per unit |
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Above 300 units |
₹6.50 per unit |
How to Calculate DGVCL Bill payment based on used units?
- Determine the number of units consumed during the billing period. This information is mentioned on the electricity bill, under the "units consumed" section.
- Check the current tariff rates for your consumer category on the DGVCL website or by contacting the customer care center.
- Multiply the number of units consumed by the corresponding tariff rate to calculate the energy charges.
- Add any applicable fixed charges, taxes, and other levies to calculate the total bill amount. These charges may vary depending on the consumer category and the consumption level.
List of Payment methods available on Freecharge for DGVCL Bill payment
- Debit/Credit card
- Net banking
- UPI payments
- Freecharge payments
- Auto pay
Benefits of DGVCL Online Bill Payment with Freecharge
- Convenience: You can pay your DGVCL bill online from anywhere and at any time using Freecharge, without having to visit the DGVCL office or stand in long queues.
- Easy and Quick: The process of paying your DGVCL bill online with Freecharge is simple and fast. You can complete the payment process in just a few clicks.
- Multiple Payment Options: Freecharge offers various payment options such as credit/debit cards, net banking, UPI, Freecharge balance, EMI, and Auto Pay, giving you the flexibility to choose your preferred mode of payment.
- Secure Transactions: Freecharge uses industry-standard encryption and security protocols to ensure the safety and security of your transactions.
- Cashback and Offers: Freecharge often provides cashback and offers on DGVCL bill payment, which can help you save money on your electricity bills.
- Easy Tracking: You can easily track your DGVCL bill payment status and transaction history on the Freecharge app or website.
By using Freecharge to make your DGVCL bill payments, you can enjoy these benefits and make your bill payment process more convenient and secure.
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How to register a complaint for a wrong DGVCL Bill?
Customers can register a complaint by calling the DGVCL customer care center on their toll-free number, 1800 233 3003 or 1912 (for local circle).
Once the complaint is registered, DGVCL will investigate and resolve the issue as soon as possible. The customer will be informed of the progress and the complaint resolution through SMS, email, or phone.
Customer care number for Dakshin Gujarat Vij Company Limited (DGVCL) Bill payment issues
Customers of Dakshin Gujarat Vij Company Limited (DGVCL) can contact the customer care center for any issues related to bill payment by dialing the following numbers:
- For general queries and complaints: 1800 233 3003 (toll-free) or 1912 (for local circle)
- For online bill payment related queries: 079-25508800
What are the late charges on DGVCL Bill payment online?
The late charges for DGVCL bill payment after the due date is 1.25% on the billed amount.
Frequently Asked Questions On DGVCL Online Bill Payment:-
1. How to find my DGVCL bill Account id or consumer number for online bill payment?
- Here are the steps to find your DGVCL bill account ID or consumer number:
- ● Look for your latest electricity bill from DGVCL.
- ● On the bill, you will find a section called Consumer Information or Consumer Details. The consumer number is usually mentioned in this section along with other information such as the billing period, billing unit, etc.
- ● If you are unable to find your consumer number on the bill or have lost your bill, you can contact the DGVCL customer care center at 1800 233 3003 (toll-free) or 1912 (for local circle) and provide your name and address to retrieve your consumer number.
2. Is it necessary to register on Freecharge to make DGVCL online bill payment?
Yes it is necessary to register on Freecharge to make DGVCL bill payments online with Freecharge App or website
3. How to download DGVCL Bill online?
- ● Go to the official website of DGVCL.
- ● Click on the Quick Pay option on the home page.
- ● Enter your consumer number and click on the Submit button.
- ● Verify your consumer details and select the billing cycle for which you want to download the bill.
4. How to check my DGVCL bill payment history on Freecharge?
- a) Go to the Freecharge website or mobile app and log in to your account.
- b) Click on My Transactions on the left side of the screen
- c) You will see the complete history for all transactions
5. How can I raise a complaint for a faulty meter to Dakshin Gujarat Vij Company Limited (DGVCL) Board?
- ● Contact the DGVCL customer care center at 1800 233 3003 (toll-free) or 1912 (for local circle) to register your complaint.
- ● Provide your consumer number and explain the issue with your meter. You may also need to provide your contact details, such as your phone number and email address.
- ● The customer care executive will register your complaint and provide you with a complaint reference number for future reference.
- ● The DGVCL team will visit your premises to inspect the meter and check if it is faulty.
- ● If the meter is faulty, the DGVCL team will replace it with a new one. ● If the meter is working correctly, the DGVCL team will inform you of the same and provide you with a report.
- ● You can track the status of your complaint by contacting the customer care center and providing the complaint reference number.
6. How to download my DGVCL bill payment receipt?
- a) Go to My Transaction on Freecharge Website
- b) Go to the transaction ID of the bill and click on View Details
- c) The complete details of your transaction will appear.
- d) You can click on View Invoice and Download for your future reference
7. Can I get any cashback or offer by Freecharge on DGVCL online bill payment?
- Freecharge offers various cashback and discounts on DGVCL online bill payment for its users. You can check for the ongoing offers and cashback by visiting the Freecharge website or app.
- To avail these cashbacks and offers, you need to make the payment through the Freecharge website or app by following the instructions provided. Once you have completed the payment, the cashback or offer amount will be credited to your Freecharge account or wallet.